CONTACT
For general inquires, press, or collaborations, please email us at hello@itsdidi.com or use the contact form below.

Frequently Asked Questions
When will I get my order?
We will work quickly to ship your order as soon as possible. Please allow 2-4 business days to process and ship your order (this does not include shipping time). Shipping time usually takes 2-6 business days, but may vary depending on your location.

Once your order has shipped, you will receive an email with tracking information as well as delivery updates.
We currently only ship within the United States.
Can I change or cancel my order?
We cannot guarantee changes or cancellations once an order has been placed, but we’ll always do our best to help. Please reach out as soon as possible at hello@itsdidi.com.
What is the return policy?
Our goal is for every customer to be fully satisfied with their purchase. If this isn’t the case, we accept returns requested within 14 days of delivery. Please review our full return policy here.
How should I care for my items?
Due to the delicate nature of our fabrics, we recommend treating your items with care. Please refer to the care instructions included on the label of each item, designed to help you keep your purchase in top condition.
Are slight variations or imperfections normal?
Yes. Many of our fabrics feature embroidery and specialty detailing, which can naturally lead to slight variations or small imperfections from piece to piece. If something about your piece feels unexpected, please contact us at hello@itsdidi.com.